Once upon a time, a maiden in distress (stop laughing at the back there) stopped at a filling station, in desperate need of assistance. She had accidentally driven too far with too little fodder and had discovered, to her horror, that she had not brought her sack of everlasting gold with her 🙁
Being an honest soul, she put the £5 worth of fodder she could afford into the noble steed and then went into speak to the guardian of the gate. He, a good man and worthy of better things, was kind and wanted to help, so called the ‘duty manager’, saying that he could do nothing without approval but he was sure they would try to do something.
The duty manager came and the maiden explained that she was 40 miles from home, had forgotten her purse and the fuel her noble steed required was pitifully low. She said that it had seemed dishonest to fill the car and then pretend to have forgotten her gold but since it was dark, very cold and she had 40 miles to go along lonely country roads and a fast main dual carriageway and that she feared she would break down, either alone or in a place that might cause an accident.
And the duty manager of Tesco at Melton Mowbray on Sunday 21st November 2010 at 8pm said…
“Not our problem, we’re not here to hand out money to people just because you’ve forgotten your gold. You can either phone to get someone to rescue you or hope you get home.”
In vain did the maiden beg for the same form that is given to people when their card fails or they genuinely realise after filling their steed that the gold is not with them. In vain did she explain that the only help was 40 miles away and had only a motorbike and would have to leave 4 young children home alone.
The manager, an ogre serving a huge multi-national company that you might think could afford to risk £10 in order not to leave a woman risking breaking down alone in the dark, was deaf to her pleas.
Luckily for the maiden, at that moment a knight in a shining Vauxhall cantered into the station and, hearing the fear and despair in the voice of the maiden, offered to buy her enough fodder to get safely home.
One up to the goodness of human nature. One BIG FAT FAIL to Tesco’s duty manager.
Thank you to my knight. I sincerely hope your kindness rebounds on you tenfold.