One thing being a busy mum has not left me with, is much time to pamper myself or make myself look lovely. I know plenty of people manage it, but given a choice between make up, clothes and bling or 5 more minutes in bed on Animal Crossing, I’m all about the duvet and virtual gardening. I do like jewellery, in fact I have a love of things to wear which ‘mean’ something and that tends to mean wearing the same necklace an awful lot of the time. I rarely have the right thing for a ‘do’ and then, being muted at best when it comes to such things, I never have the right thing to hand anyway. So the offer from Beaverbrooks to spend a £100 voucher in my local store seemed like a great opportunity; I had a wedding coming up (the wedding-of-the-century-kate-and-william-who?… namely my brother 😉 ) and I really fancied some earrings for a change; my ears have been hosting empty spaces since Fran arrived.
I popped into the store on one of the last Xmas shopping nights before Christmas, in a space of time I had while two of the girls sung at the cathedral. Having had a look at their website before hand, I had been slightly awed by the choice and impressed that it had a price sorter that went up to £25,000! (I’d lose something that price, it wouldn’t matter what it was, I just know I would lose it….) Arriving at the store, I browsed the window, which was suitable twinkly and pottered about at the front for a while. All the staff were engaged with customers and I earwigged slightly to see how they were being treated – very well, as it turned out. Seats, bottled water, earnest attention to helping – and not just for people spending lots of money but for everyone. Having my own shop, I have a keen ear for attentive customer service and I really like to see people being treated in a friendly, respectful and honest way. I definitely got that impression.
I was offered help as soon as someone was available and decided to ask for some help with a ring first, just to see how Maryam did in helping me. My brief was quite specific, in that I wanted an eternity ring with 7 stones for no more than £100 and she did all she could to help me. I always think that showing off expensive and locked away in cabinets goods must be tedious and worrying but she did it well and with no irritation at my indecision; all this came after I had been seated and offered tea, coffee or water. Changing tack, I looked at necklace and earring sets and here again I got several to choose from and she listened to my needs thoughtfully and did very well at finding suitable options. I loved the rapport between M and the shop manager; it was clearly a professional but friendly working environment and they were chatty and friendly and made it all feel fun and pleasant. I finally settled on this.
My photos are terrible – you can see them better on the page for the earrings.
That chosen, M helped me to find another gift to use up my rather splendid voucher – I do recommend these, they come in a rather fab gift box that opens very magnificently! I settled on a gift for one of the girls later in the year and they helped me use up the last few £££’s with some cleaning kits. All very efficient 😉 Throughout we chatted like friends – it was all very lovely and rather a jolly pamper. I hope I cheered them up at the end when I said I was a reviewer and they had definitely passed!
One thing I loved about them both was how passionately they spoke about their business; I asked them about Beaverbrooks being one of the top 100 companies to work for and they immediately talked of a family feel to management, a sense of being part of a wider team and a love of the company in general. M told me she had worked for them for 3 times as long as any other company she had been employed by – seems pretty good to me. I know I work hard to try and make my staff feel valued and cared about and hate it if team spirit flags; it’s always good to see another company doing that well.
If I was any sort of a decent blogger, I’d have an artful wedding photo of my sparklies – however, I’m rubbish, so you’ll just have to have this of me being happy to be wearing earrings for the first time in 15 years – silver earrings which also kept my ears healthy, which is quite a first! So thank you, Beaverbrooks of Peterborough – loved you 🙂
Disclosure: we received a voucher for this review – opinions are my own 🙂