So – thursday mainly consisted of tidiying up in the morning, sining tunes from the Muppets Treasure Island and some basic normals from everyone. Maddy read me half of P&J 3b, making it clear even to her that she can in fact read 🙂 Everyone was reasonably happily occupied and that left me time to have an irate call with a supply company and their rep.
At the toyfair i agreed to buy in their crafting package, plus a few extras – and pay up front the £200 or so that it required. The agreement was it would arrive as soon as i got back from Melrose along with the cd of images. i got back, the packages arrived but no cd. Rang once and was told no problem; rang again and was told no problem – rang a third time and was told… wait for it….
“I’m sorry but because you aren’t an account customer but a cash customer, we aren’t going to supply you with images. I would have let you know but i’m afraid i was busy packing boxes for one of our MAJOR clients yesterday. if you want images, you’ll have to set up an account and buy another £300 worth of stock.. and i realise for a little business, that is quite a big deal *patronise patronise*”
Me : “Right, let me get this straight… i’ve paid up front, rather than in 6 weeks time as i would if i was an account customer, i’ve bought 30 separate lines, i’ve had a specific agreement with your rep about images but you aren’t going to honour that because in your opinion i’m not likely to come back because £300 will be too much for me to ever spend again.”
Astonishingly, she held her ground. At which point, i pointed out that i have a monthly credit limit of £8k with my main supplier, don’t even take a deep breath about a stock bill of £2k, am registered for VAT, have a turnover that has grown with one supplier by 194% in the last year and am not impressed by her manner. And could i speak to her boss please.
The boss ensured that a cd arrived less than 24 hours later 😆
The afternoon my dad came over; sparkly blue geomags for Maddy’s birthday went down very well, they all played Bomberman and Stick Cricket, i went for a cycle and then my dad and i had a *cough* business meeting about a project we’ve got in mind. Quite difficult with 4 children around, but we did it in the end 😆
After he’d gone, gloom just kind of settled over me and i haven’t been able to shake it; i had plans for friday to go well and be full of stuff, but the kids were hugely into a rehearsal for a play they eventually put on for us and didn’t want me. Added to the (predicted) instant retail death, it all felt a bit glum, to say the least. Amelie and i did some writing together, they all played with some flashcards and made sentences together, Maddy and Fran did their normals, but then i just couldn’t persuade them to join me in anything. Ended up playing with Josie a bit and then sulking generally.
So i ended up the day back at the doctors to talk about my inability to live life on an even keel. And to talk about my bra size; surprisingly, he didn’t think there would be a problem having my apendages reduced on the nhs, as my notes have a 12 year history of backpain and i’m certainly a shorty for a 38DD. He was great about it – i’ve to go back in a month to be weighed and measured (and hopefully found wanting!) but although he’ll refer me, they won’t do anything while i’m on medication. And when i stop staring at the unopened packet on the kitchen worktop, that’s right back where i am going to be 🙁